What is MEPCO?

Multan Electric Power Company, a government-owned distribution company under WAPDA. Established to distribute electricity in the southern Punjab region, MEPCO operates under the regulation of NEPRA (National Electric Power Regulatory Authority).

It provides electricity to over 35 million people across 13 districts, covering both urban and rural areas.

How to Check MEPCO Bill Online

Checking your MEPCO bill online is now simple and convenient, thanks to digital tools that now we can check online without standing in lines for hours.

Steps to Check Your MEPCO Bill

Go to the official MEPCO website or infopak.pk.
Search for mepco bills.
Enter your 14-digit reference number found on any old bill.
Click “Submit” or “View Bill”

How to Check MEPCO Bill by SMS

If you dont have access to no problem. MEPCO also offers a simple way to get your bill. Follow these simple steps to know your bill.

• Open your SMS app.
• Type this message: PITC (space) [14-digit reference number]
• Send to 8334
• You’ll receive a message with your bill amount, due date, and reference number

What’s Included in a MEPCO Bill?

Understanding your bill helps you track usage and avoid errors.

Section	Details
Consumer ID / Reference	Your unique electricity account number
Billing Month	The month your usage is charged
Meter Reading	The current and previous meter readings
Units Consumed	Number of electricity units used
FPA	Fuel Price Adjustment
Taxes / Surcharges	Government taxes, TV fee, meter rent, etc.
Due Date & Payable Amt	Final amount and last date to pay

MEPCO Service Coverage Areas (Updated 2025)

District	Main City/Tehsil Examples	Region/Division
Multan	Multan, Shujabad, Jalalpur Pirwala	Multan Division
Bahawalpur	Bahawalpur City, Yazman, Ahmadpur East	Bahawalpur Division
Rahim Yar Khan	RYK City, Khanpur, Liaquatpur	Rahim Yar Khan Division
Dera Ghazi Khan	DG Khan, Taunsa, Kot Chutta	D.G. Khan Division
Muzaffargarh	Muzaffargarh, Alipur, Jatoi	Muzaffargarh Division
Layyah	Layyah, Karor, Chaubara	Layyah Division
Lodhran	Lodhran, Dunyapur, Kahror Pakka	Lodhran Division
Rajanpur	Rajanpur, Jampur, Rojhan	Rajanpur Division
Bahawalnagar	Bahawalnagar, Fort Abbas, Chishtian	Bahawalnagar Division
Vehari	Vehari, Burewala, Mailsi	Vehari Division
Khanewal	Khanewal, Kabirwala, Mian Channu	Khanewal Division
Sahiwal	Sahiwal, Chichawatni	Sahiwal Division
Pakpattan	Pakpattan, Arifwala	Pakpattan Division

MEPCO Complaint Number and Helpline

Facing issues with your electricity connection, billing, voltage, or outages? MEPCO offers multiple ways for consumers to register complaints, get support, and follow up on service issues.

MEPCO Helpline Numbers (24/7)

Service	Contact Number
MEPCO Complaint Helpline	0800-63726 (Toll-Free)
Alternate Complaint Number	061-9220313
Customer Care (Head Office)	061-9210334
SMS Complaint Service	Send to 8118
WhatsApp Helpline (if active)*	Varies by division

MEPCO Email Support

If you prefer to send your complaint in writing or need to attach documents, you can email

Email Address: [email protected]
Alternative Support Email: [email protected]

Make sure to include

Your Reference Number
CNIC
Contact Number
Clear description of the issue
Attach any relevant documents (photo of bill, meter, etc.)

MEPCO Head Office Contact & Address

If your issue remains unresolved through phone or email, you can visit or write to the head office:

• MEPCO Head Office Address
• Multan Electric Power Company (MEPCO)
• Khanewal Road, MEPCO Complex, Multan, Punjab, Pakistan
• Postal Code: 60000
• Phone (Operator): 061-9220313
• Fax: 061-9220315

How to Apply for a New MEPCO Electricity Connection

Frequently Asked Questions (FAQs)

How can I check my MEPCO electricity bill online?

You can check your MEPCO bill online by visiting https://bill.pitc.com.pk/mepco or Infopak.pk/mepco, entering your 14-digit reference number, and clicking “View Bill.”

What is the MEPCO SMS code to check the bill?

To check your MEPCO bill by SMS, type:

PITC [space] 14-digit reference number
and send it to 8334. You’ll get a reply with your bill amount and due date.

How can I download and print my MEPCO bill?

After entering your reference number on the MEPCO bill check portal, you can view, download the bill as a PDF, and print it for your records or offline payment.

How do I apply for a new MEPCO connection online?

Visit www.enc.com.pk, fill out the new connection form, upload the required documents, and submit your application. After inspection and payment of the demand notice, MEPCO will install your meter.

Can I pay my MEPCO bill online?

Yes! You can pay your bill online via
Banking apps (HBL, UBL, Meezan)
JazzCash / Easypaisa
ATM machines
Daraz Wallet, NayaPay, and other payment platforms

What should I do if my MEPCO bill is incorrect?

If you notice errors in your bill (units, meter reading, charges), contact MEPCO via
Helpline: 0800-63726
Email: [email protected]
Or visit your local subdivision office with your bill copy and CNIC

What is the MEPCO complaint number?

The official MEPCO complaint number is 0800-63726. You can also email or visit your local office for assistance.

Conclusion

MEPCO continues to serve as a critical electricity provider in South Punjab, offering millions of customers reliable access to power across homes, offices, and industries. With modern digital solutions like online bill checking, SMS billing, and ENC-based new connection applications, MEPCO has made utility services faster, easier, and more transparent.

Whether you want to check your bill, apply for a new connection, or resolve a complaint, MEPCO now offers multiple online and offline channels to ensure a smooth customer experience. Stay updated, avoid late charges, and make the most of MEPCO’s services with this comprehensive guide at your fingertips.